[Answer ID: 5642]

I cannot access TeraStation with iPhone/iPod touch/iPad/Android via WebAccess.

Created 02/01/2011 14:47  |   Updated 11/08/2011 08:19

There are following possible causes.

  1. Check if the client device supports WebAccess.

    Compatibility

    Supported OS

    Supported browser

    iPhone/iPod touch/iPad iPhone OS 2.2.1~/3.1.3~/iOS 4.0(4.0 recommended) Safari
    HTC Magic, Sony Ericsson Xperia X10 Android OS 1.6 Only the standard preinstalled browsers have been tested with each portable device.
    HTC Desire Android OS 2.1 Only the standard preinstalled browsers have been tested with each portable device.
  2. Javascript in the browser is disabled.
    If JavaScript is disabled, the WebAccess won’t work. Enable the JavaScript in the browser.


Details


Products

OS / Hardware

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