[Answer ID: 13824]

How do I know if the external USB drive is recognized by the CloudStation?

Created 12/01/2011 10:43  |   Updated 04/24/2014 05:41

You can check if the external USB drive is recognized by the following three methods.

 

Check on the local Web interface

Check on the remote Web interface

Check on (My) Computer*

 

* This is when your CloudStation is allocated as Pogoplug local drive.

 

Check on the local Web interface

 

1.

Open the local Web interface.

Click here to see how to access to the local Web interface.

 

2.

Navigate to [System]-[Storage].

The list of storage devices is displayed.

Check if "usbdisk #" is displayed.

 

 

 

Check on the remote Web interface

 

1.

Access the remote Web interface.

https://cloudstation.pogoplug.com/

 

2.

The external USB drive connected to the CloudStation will be displayed in the drive list in the left side of the screen.

 

Image

 

 

 

Check on (My) Computer

 

1.

Launch the Pogoplug drive.

For more information on how to use the Pogoplug Drive, click here.

 

2.

Open (My) computer on your PC.

The USB drive recognized by the CloudStation will appear in the "hard disk drive" list.

 

 

Only the USB drive formatted by NTFS can be recognized by the CloudStation.

 

The USB drive needs to be formatted to NTFS before you connect it to the CloudStation.

Click here to see how to format the USB drive.



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