[Answer ID: 13594]
I forgot my user name and password. Now I can not log in the web admin interface.
Check the followings.
- Try to log in the web admin interface with the default user name and password.
User name: admin
- If you can not log in, initialize the network configuration with a function button on the product. And then try to log in with the above user name and password.
You might not be able to initialize it with a function button depending on product specification. In this case, please contact to the support center in your region.
You can confirm the contact from the link below.