[Answer ID: 12040]

How to Update the TeraStation's Firmware

Created 03/25/2011 06:27  |   Updated 07/29/2014 08:42

This FAQ describes how to update the firmware on the product.
By updating the firmware, new functions are added or problems are fixed or mitigated.

  • It is unable to access the product while the firmware is updated.
  • Although data are not deleted even when the firmware is updated, it is recommended to back up data just in case.
  • Quit the software in operation before updating the firmware. Suspend the security software as well.

    ImageTrend Micro Titanium
    *The Personal firewall has been removed since Trend Micro Titanium 2011.
    You don't need to operate the steps.
    ImageNorton
    ImageKaspersky
    ImageK7 Total Security
    ImageMcAfee
  1. Download the firmware from the website, and save it in your computer.
  2. Double-click downloaded file to decompress.
  3. Double-click [TSUpdater(.exe)] in the folder created by decompressing the file.
  4. Select the product and click [Update].
    You will see the current version status. It can not be updated if you already have the latest version.
  5. The screen prompt to enter the administrator password will be shown.
    Enter your administrator password.
    The default password is "password".
  6. Click [OK].
  7. Click [Quit].


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